About Marli Rusen

Marli RusenMarli Rusen brings years of extensive experience as a labour, employment and human rights lawyer to her current work as a third-party educator and problem-solver.  Marli has effectively transformed her legal knowledge and understanding of workplace dynamics into proactive, practical and timely "tools" to assist parties with the informal and formal resolution of their complex workplace challenges and issues.

Marli brings to third party arbitration a history of academic excellence and extensive practical legal experience.  Marli was awarded the Gold Medals in Law (University of Victoria) and Psychology (University of Winnipeg) for obtaining the highest aggregate grade point average in each area of study.  In addition, Marli was recognized for her specific academic excellence in the Law of Evidence and Employment Law.

Following Law School, Marli Rusen clerked with the BC Supreme Court in Victoria, BC.  Through this experience, Marli observed and was coached on the importance of transparent, fair and defensible legal proceedings, sound legal analysis and lucid decision making.

Marli then spent over 18 years acting as a legal advocate for various parties (plaintiffs, defendants, employees and employers) who chose - or were compelled - to resolve their disputes through formal litigation and arbitration.

Marli commits to applying her education and experience in a way that ensures that parties receive a fair and objective hearing, witnesses are treated respectfully and union and management receive a legally sound and practical decision in a timely manner.

As a trouble-shooter, Marli will hear evidence from the parties, in an informal hearing, and issue non-binding or binding recommendations on how to resolve the issue.

As an arbitrator, Marli will hear evidence and argument in a formal hearing and will then issue a binding award based upon the factual evidence and legal principles at play.

Marli provides the following effective and practical tools to defuse and resolve disputes:  educational, hands-on training and workshops for supervisors, employees and shop stewards; conflict management systems design and policy development; workplace interventions, such as environmental scans, conflict audits and investigations, to accurately diagnose and understand the issues; and formal assistance with conflict resolution, as a third-party mediator, trouble-shooter and arbitrator.  Marli also is known to be a passionate, engaging and humorous key-note speaker on workplace/interpersonal dynamics and is commonly invited to speak at in-house events and industry-based conferences.

NEW - The MIRROR Method Book.

Now Available
Marli's practical framework for leaders everywhere – on how to effectively detect, diagnose and deal with dysfunction - and most importantly – how to address it in a timely, defensible and lasting manner.
Click here for details.


MFR Resolutions
Marli Rusen
#301-1321 Blanshard Street
Victoria, BC  V8W 0B6


  • “Testimonials from the 2016 Employment Law Conference, hosted by Continuing Legal Education of British Columbia, held on May 5-6, 2016. Marli’s topic: “Leveling the Playing Field or Destroying the Turf? The Significant Role of Legal Counsel in...
    Continuing Legal Education of British Columbia
  • “We have had the pleasure of working with Marli Rusen for many years and have been extremely pleased with the professionalism she brings to her work.  Marli has provided our staff with training on a variety of workplace topics and she is an...
    Lori Rilkoff
  • “Marli has worked with the CRD at many levels.  She has delivered Respectful Workplace training to all staff (front-line employees and management) for several years.  Marli also has designed and delivered customized training sessions for...
    Sarah Hood
  • “Marli Rusen provided our management team with an engaging refresher on legislative updates related to employers, and respectful workplace practices for employees. Given our organizational priority to be an employer of choice, the workshop was...
    Chad Rintoul
  • “Testimonials/Comments from Marli Rusen’s May 6, 2016 Employee-Focused Workshop. “Hire her again.” – Ela “Fortunately, I work with a team of people who get along very well and have had no issues with other staff. However, I thought her...
    School District 35


Random Acts of Kindness Week: It’s Often About What We Don’t Do, Rather Than What We Do

In thinking about Random Acts of Kindness week, I realized that we often talk about ways in which we can be kinder to others through our actions -...

The MIRROR Method

How To Resolve Workplace Conflict? Learn more about workshops and courses using Marli Rusen's MIRROR Method - 6 steps to building respectful workplaces that are practical & defensible! Click here!