About Marli Rusen

Marli RusenMarli Rusen brings years of extensive experience as a labour, employment and human rights lawyer to her current work as a third-party educator and problem-solver.  Marli has effectively transformed her legal knowledge and understanding of workplace dynamics into proactive, practical and timely "tools" to assist parties with the informal and formal resolution of their complex workplace challenges and issues.

Marli brings to third party arbitration a history of academic excellence and extensive practical legal experience.  Marli was awarded the Gold Medals in Law (University of Victoria) and Psychology (University of Winnipeg) for obtaining the highest aggregate grade point average in each area of study.  In addition, Marli was recognized for her specific academic excellence in the Law of Evidence and Employment Law.

Following Law School, Marli Rusen clerked with the BC Supreme Court in Victoria, BC.  Through this experience, Marli observed and was coached on the importance of transparent, fair and defensible legal proceedings, sound legal analysis and lucid decision making.

Marli then spent over 18 years acting as a legal advocate for various parties (plaintiffs, defendants, employees and employers) who chose - or were compelled - to resolve their disputes through formal litigation and arbitration.

Marli commits to applying her education and experience in a way that ensures that parties receive a fair and objective hearing, witnesses are treated respectfully and union and management receive a legally sound and practical decision in a timely manner.

As a trouble-shooter, Marli will hear evidence from the parties, in an informal hearing, and issue non-binding or binding recommendations on how to resolve the issue.

As an arbitrator, Marli will hear evidence and argument in a formal hearing and will then issue a binding award based upon the factual evidence and legal principles at play.

Marli provides the following effective and practical tools to defuse and resolve disputes:  educational, hands-on training and workshops for supervisors, employees and shop stewards; conflict management systems design and policy development; workplace interventions, such as environmental scans, conflict audits and investigations, to accurately diagnose and understand the issues; and formal assistance with conflict resolution, as a third-party mediator, trouble-shooter and arbitrator.  Marli also is known to be a passionate, engaging and humorous key-note speaker on workplace/interpersonal dynamics and is commonly invited to speak at in-house events and industry-based conferences.

NEW - The MIRROR Method Book.

Now Available
Marli's practical framework for leaders everywhere – on how to effectively detect, diagnose and deal with dysfunction - and most importantly – how to address it in a timely, defensible and lasting manner.
Click here for details.

Contact

MFR Resolutions
Marli Rusen
#301-1321 Blanshard Street
Victoria, BC  V8W 0B6
1-877-590-8153
email

Testimonials

  • “We want to extend our sincere thanks to you for participating as a speaker at the Vancouver Human Rights and Accommodation Conference held at the Hyatt Regency Vancouver Hotel. Your rating as a speaker for the panel “Conducting Harassment...
    Lancaster House
  • “Marli has worked with the CRD at many levels.  She has delivered Respectful Workplace training to all staff (front-line employees and management) for several years.  Marli also has designed and delivered customized training sessions for...
    Sarah Hood
  • “In both the Prince George and Sooke School Districts, I have relied upon Marli’s expertise and intuitive understanding of legal and relational issues to settle difficult and sensitive disputes. Overall, Marli’s business /management acumen is...
    Dan Haley
  • “We have had the pleasure of working with Marli Rusen for many years and have been extremely pleased with the professionalism she brings to her work.  Marli has provided our staff with training on a variety of workplace topics and she is an...
    Lori Rilkoff
  • “All staff should receive this training!  Marli Rusen did an outstanding job in presenting this workshop.  Marli was clear, concise, gave good examples. To sit through a virtual 3.5 hour session is difficult and Marli kept me engaged and...
    Ministry of Social Development and Social Innovation

Blog

Random Acts of Kindness Week: It’s Often About What We Don’t Do, Rather Than What We Do

In thinking about Random Acts of Kindness week, I realized that we often talk about ways in which we can be kinder to others through our actions -...

The MIRROR Method

How To Resolve Workplace Conflict? Learn more about workshops and courses using Marli Rusen's MIRROR Method - 6 steps to building respectful workplaces that are practical & defensible! Click here!