Crucial Facts about Conflict

Facts We All Need to Know

The modern workplace is a complex arena to navigate.  No decision can be made - or defended - based simply on "experience" or "intuition" to "the way it has always been done".  All managers and union representatives need to be aware of the ever changing legal landscape regarding workplace harassment, safety and human rights. What makes this difficult is that all too often, these complex legal requirements do not appear, on their face, to be reconcilable. For example how does one accommodate an individual's specific disability in a manner that ensures workplace safety?  Managers must know how to make decisions that effectively meet these competing legal obligations.

Workplace Decisions Will be Scrutinized

Every decision (including negotiated agreements between unions and management) has the potential to be scrutinized on two fronts:  first, is the decision consistent, in substance, with current laws and legislation; and second, has the decision been made and communicated in a manner that is equally consistent with legal requirements?  Decisions that are incorrect in substance (that is, they are "wrong"!) - or decisions implemented and communicated in a disrespectful manner - may expose the overall organization to significant liability.

In order to respond effectively to the legal expectations of the modern workplace, management and supervisors must know how to make, implement and communicate decisions in an accurate and respectful manner.  Simply put - following a fair and proper decision-making process will lead to evidence-based and legally defensible decisions.  This will go a long way in reducing informal workplace conflict and formal grievances, increasing overall morale and boosting productivity.

More Crucial Facts about Conflict:

Expectations from WorkSafe BC on Workplace Harassment
Workplace Human Rights
Workplace Harassment and Bullying
The Costs of Workplace Conflict
How to Manage High Conflict Employees: Steps and Missteps

Contact

MFR Resolutions
Marli Rusen
#301-1321 Blanshard Street
Victoria, BC  V8W 0B6
1-877-590-8153
email

Testimonials

  • “I am a civil and criminal litigator who has practiced in British Columbia for many years. I spent the last two days viewing the archived version of the 2015 Employment Law Conference at which Marli gave a presentation on workplace...
    M.N.R.
  • “Ms. Rusen conducted third party investigations for the School District and was also retained to resolve numerous and complex workplace conflict issues. Ms. Rusen quickly gained the respect of both union and managerial personnel which enabled...
    Robert Flood
  • “Marli delivered a number of sessions on 'How to Manage Conflict out of the Workplace' to front-line supervisors, managers and the leadership team of BC Corrections. We received positive feedback in response to this training including the...
    Wardens
  • “Testimonials from the 2016 Employment Law Conference, hosted by Continuing Legal Education of British Columbia, held on May 5-6, 2016. Marli’s topic: “Leveling the Playing Field or Destroying the Turf? The Significant Role of Legal Counsel in...
    Continuing Legal Education of British Columbia
  • “Fast paced, relevant information. The use of actual examples to illustrate scenarios and circumstances was very effective. I enjoyed the 'realistic positivity' of the information presented - meaning, it was empowering to know you can do a lot...
    Ministry of Social Development and Social Innovation

Blog

The Link between “Hollywood Harassment” and the Modern Workplace: Key Takeaways to Consider

Almost daily, we are faced with new reports of longstanding harassment in the entertainment industry, journalism and politics. The harassment stems...

The MIRROR Method

How To Resolve Workplace Conflict? Learn more about workshops and courses using Marli Rusen's MIRROR Method - 6 steps to building respectful workplaces that are practical & defensible! Click here!