Has Your Team Suffered through Restructuring, Litigation or Workplace Investigations?

Mistrust? Day-To-Day Tensions? Strained Communications? If Your Team Needs Rebuilding, Marli is here to help

Commonly, those “outside” a team see the “end” of a conflict as a workplace decision to discipline a specific employee, or the conclusion of a hearing or completion of a formal investigation.  However, based on her 20 + years of experience with front-line staff and leaders, Marli knows that the “end” of formal decision-making processes is often the beginning (or continuation) of broken relationships, shattered trust and dysfunctional, ineffective communication amongst team members and/or with their workplace leaders.  Messages are misinterpreted, urban myths are created, sides are taken and feelings are hurt.

In view of this, it is unreasonable to expect individuals to automatically return to the workplace and “re-engage” as reliable, respectful team members, without providing them with ongoing support and guidance.

In order to meet this sought after and critical need in current organizations, Marli has developed a comprehensive team re-building process that involves safe and respectful debriefing, practical skills-based training on rebuilding trust and timely follow-up and follow through with everyone involved.

Marli customizes her process in a way that works best for your workplace, the specific individuals on your team and the circumstances in which they find themselves.  Call her today for a free 20 minute consultation on steps you can take in rebuilding your team - and how she can help repair and restore trust and communication.

Contact

MFR Resolutions
Marli Rusen
#301-1321 Blanshard Street
Victoria, BC  V8W 0B6
1-877-590-8153
email

Testimonials

  • “My school district engaged Ms. Rusen to undertake third party investigations; as well, we used her services to help mediate some delicate staffing issues and to provide staff training. Ms. Rusen's investigative and analytical skills proved...
    Michael Munro
  • “Testimonials from the 2016 Employment Law Conference, hosted by Continuing Legal Education of British Columbia, held on May 5-6, 2016. Marli’s topic: “Leveling the Playing Field or Destroying the Turf? The Significant Role of Legal Counsel in...
    Continuing Legal Education of British Columbia
  • “I am one of the staff who had the privilege of being able to speak with Marli as part of her “team review and rebuilding” for our organization. I am writing to say how much I appreciate Marli’s work and professional approach. Her feedback and...
    Anonymous
  • “Marli delivered a number of sessions on 'How to Manage Conflict out of the Workplace' to front-line supervisors, managers and the leadership team of BC Corrections. We received positive feedback in response to this training including the...
    Wardens
  • “We want to extend our sincere thanks to you for participating as a speaker at the Vancouver Human Rights and Accommodation Conference held at the Hyatt Regency Vancouver Hotel. Your rating as a speaker for the panel “Conducting Harassment...
    Lancaster House

Blog

Random Acts of Kindness Week: It’s Often About What We Don’t Do, Rather Than What We Do

In thinking about Random Acts of Kindness week, I realized that we often talk about ways in which we can be kinder to others through our actions -...

The MIRROR Method

How To Resolve Workplace Conflict? Learn more about workshops and courses using Marli Rusen's MIRROR Method - 6 steps to building respectful workplaces that are practical & defensible! Click here!