Has Your Team Suffered through Restructuring, Litigation or Workplace Investigations?

Mistrust? Day-To-Day Tensions? Strained Communications? If Your Team Needs Rebuilding, Marli is here to help

Commonly, those “outside” a team see the “end” of a conflict as a workplace decision to discipline a specific employee, or the conclusion of a hearing or completion of a formal investigation.  However, based on her 20 + years of experience with front-line staff and leaders, Marli knows that the “end” of formal decision-making processes is often the beginning (or continuation) of broken relationships, shattered trust and dysfunctional, ineffective communication amongst team members and/or with their workplace leaders.  Messages are misinterpreted, urban myths are created, sides are taken and feelings are hurt.

In view of this, it is unreasonable to expect individuals to automatically return to the workplace and “re-engage” as reliable, respectful team members, without providing them with ongoing support and guidance.

In order to meet this sought after and critical need in current organizations, Marli has developed a comprehensive team re-building process that involves safe and respectful debriefing, practical skills-based training on rebuilding trust and timely follow-up and follow through with everyone involved.

Marli customizes her process in a way that works best for your workplace, the specific individuals on your team and the circumstances in which they find themselves.  Call her today for a free 20 minute consultation on steps you can take in rebuilding your team - and how she can help repair and restore trust and communication.

Contact

MFR Resolutions
Marli Rusen
#301-1321 Blanshard Street
Victoria, BC  V8W 0B6
1-877-590-8153
email

Testimonials

  • “Ms. Rusen conducted third party investigations for the School District and was also retained to resolve numerous and complex workplace conflict issues. Ms. Rusen quickly gained the respect of both union and managerial personnel which enabled...
    Robert Flood
  • “Marli Rusen provided comprehensive and practical training to supervisors and managers on Effectively Managing Workplace Conflict.  Feedback from staff who attended included the following comments: Marli was engaging, had a dynamic style and...
    Steve DiCastri
  • “I was fortunate enough to take Marli's course, "Resolving Conflict: Understanding Our Role in Creating and Maintaining an Inclusive and Respectful Environment". Her knowledge, enthusiasm and passion were obvious from the first few words she...
    Julie Filgate
  • “During my time as Vernon Fire Chief, I had the opportunity to work closely with Marli Rusen. The human resource & labour issues we worked on varied from individual performance management to cultural transformation in Union &...
    Jeff Carlisle
  • “All staff should receive this training!  Marli Rusen did an outstanding job in presenting this workshop.  Marli was clear, concise, gave good examples. To sit through a virtual 3.5 hour session is difficult and Marli kept me engaged and...
    Ministry of Social Development and Social Innovation

Blog

What Does it Mean to “Support your Team”?

The Do’s and Don’ts of Principled Leadership In many organizations, “supporting one’s team” is characterized as a critical pillar of strong...

The MIRROR Method

How To Resolve Workplace Conflict? Learn more about workshops and courses using Marli Rusen's MIRROR Method - 6 steps to building respectful workplaces that are practical & defensible! Click here!