Educate, Don’t Litigate!

 

Workplace Conflict Workshops & The MIRROR Method

Workplace conflict often is triggered by decisions concerning an employee or group of employees that are made, communicated or implemented in a hasty and/or disrespectful manner.

A significant proportion of workplace conflict may be avoided if managers, supervisors and shop stewards are given practical training on how to make, communicate and implement respectful and evidence-based decisions.

To assist workplaces in “doing what needs to be done” – in a respectful and lawful manner - Marli Rusen has created The MIRROR Method - a number of half-day, in-house workshops. These six courses provide managers, supervisors and union representatives with the necessary and practical skills to address the most common and complex workplace issues.

Marli and her team also facilitate grievance meetings, joint labour-management safety/labour relations meetings, and all-party "return to work" meetings to address pressing issues at a particular workplace that demand immediate and practical solutions.

Marli is also availabale for one-on-one leadership coaching, support for all leaders as well as the teams with whom they work.

Marli Rusen

Speaking Engagements

Are you looking for a charismatic keynote speaker or facilitator for your upcoming workplace retreat, industry conference or professional event? Marli is regularly invited to speak to audiences on how to build respectful, productive workplaces.

Learn more about Marli’s engaging, educational and entertaining (yes – entertaining!) keynote speeches and skills-building workshops on Addressing Dysfunctional Workplaces.

Call Marli Rusen today to canvass how she can help you elevate your next event from average to amazing!

The MIRROR Method Book

Marli’s new book now available. Order your copy today!

Marli's practical framework for leaders everywhere – on how to effectively detect, diagnose and deal with dysfunction - and most importantly – how to address it in a timely, defensible and lasting manner.
Click here for details.

 

Contact

MFR Resolutions
Marli Rusen
#301-1321 Blanshard Street
Victoria, BC  V8W 0B6
1-877-590-8153
email

Testimonials

  • “Marli has worked with the CRD at many levels.  She has delivered Respectful Workplace training to all staff (front-line employees and management) for several years.  Marli also has designed and delivered customized training sessions for...
    Sarah Hood
  • “Testimonials from the 2016 Employment Law Conference, hosted by Continuing Legal Education of British Columbia, held on May 5-6, 2016. Marli’s topic: “Leveling the Playing Field or Destroying the Turf? The Significant Role of Legal Counsel in...
    Continuing Legal Education of British Columbia
  • “In both the Prince George and Sooke School Districts, I have relied upon Marli’s expertise and intuitive understanding of legal and relational issues to settle difficult and sensitive disputes. Overall, Marli’s business /management acumen is...
    Dan Haley
  • “I was fortunate enough to take Marli's course, "Resolving Conflict: Understanding Our Role in Creating and Maintaining an Inclusive and Respectful Environment". Her knowledge, enthusiasm and passion were obvious from the first few words she...
    Julie Filgate
  • “Ms. Rusen conducted third party investigations for the School District and was also retained to resolve numerous and complex workplace conflict issues. Ms. Rusen quickly gained the respect of both union and managerial personnel which enabled...
    Robert Flood

Blog

We Need to ACT Now … or Do We?

The Importance of “Triaging” Your Next Workplace Complaint In today’s workplaces, leaders often receive – with great emotion – a complaint about “...

The MIRROR Method

How To Resolve Workplace Conflict? Learn more about workshops and courses using Marli Rusen's MIRROR Method - 6 steps to building respectful workplaces that are practical & defensible! Click here!