About Marli Rusen

Marli RusenMarli Rusen brings years of extensive experience as a labour, employment and human rights lawyer to her current work as a third-party educator and problem-solver.  Marli has effectively transformed her legal knowledge and understanding of workplace dynamics into proactive, practical and timely "tools" to assist parties with the informal and formal resolution of their complex workplace challenges and issues.

Marli brings to third party arbitration a history of academic excellence and extensive practical legal experience.  Marli was awarded the Gold Medals in Law (University of Victoria) and Psychology (University of Winnipeg) for obtaining the highest aggregate grade point average in each area of study.  In addition, Marli was recognized for her specific academic excellence in the Law of Evidence and Employment Law.

Following Law School, Marli Rusen clerked with the BC Supreme Court in Victoria, BC.  Through this experience, Marli observed and was coached on the importance of transparent, fair and defensible legal proceedings, sound legal analysis and lucid decision making.

Marli then spent over 18 years acting as a legal advocate for various parties (plaintiffs, defendants, employees and employers) who chose - or were compelled - to resolve their disputes through formal litigation and arbitration.

Marli commits to applying her education and experience in a way that ensures that parties receive a fair and objective hearing, witnesses are treated respectfully and union and management receive a legally sound and practical decision in a timely manner.

As a trouble-shooter, Marli will hear evidence from the parties, in an informal hearing, and issue non-binding or binding recommendations on how to resolve the issue.

As an arbitrator, Marli will hear evidence and argument in a formal hearing and will then issue a binding award based upon the factual evidence and legal principles at play.

Marli provides the following effective and practical tools to defuse and resolve disputes:  educational, hands-on training and workshops for supervisors, employees and shop stewards; conflict management systems design and policy development; workplace interventions, such as environmental scans, conflict audits and investigations, to accurately diagnose and understand the issues; and formal assistance with conflict resolution, as a third-party mediator, trouble-shooter and arbitrator.  Marli also is known to be a passionate, engaging and humorous key-note speaker on workplace/interpersonal dynamics and is commonly invited to speak at in-house events and industry-based conferences.

NEW - The MIRROR Method Book.

Now Available
Marli's practical framework for leaders everywhere – on how to effectively detect, diagnose and deal with dysfunction - and most importantly – how to address it in a timely, defensible and lasting manner.
Click here for details.

Contact

MFR Resolutions
Marli Rusen
#301-1321 Blanshard Street
Victoria, BC  V8W 0B6
1-877-590-8153
email

Testimonials

  • “Ms. Rusen conducted third party investigations for the School District and was also retained to resolve numerous and complex workplace conflict issues. Ms. Rusen quickly gained the respect of both union and managerial personnel which enabled...
    Robert Flood
  • “All staff should receive this training!  Marli Rusen did an outstanding job in presenting this workshop.  Marli was clear, concise, gave good examples. To sit through a virtual 3.5 hour session is difficult and Marli kept me engaged and...
    Ministry of Social Development and Social Innovation
  • “Over the years, Marli has provided our Facilities group with helpful support and guidance on a number of workplace issues. Marli has delivered practical Respectful Workplace and Performance Management training to our supervisors and managers...
    Pete Sabo
  • “During my time as Vernon Fire Chief, I had the opportunity to work closely with Marli Rusen. The human resource & labour issues we worked on varied from individual performance management to cultural transformation in Union &...
    Jeff Carlisle
  • “Marli has worked with the CRD at many levels.  She has delivered Respectful Workplace training to all staff (front-line employees and management) for several years.  Marli also has designed and delivered customized training sessions for...
    Sarah Hood

Blog

Ending the Tyranny of Toxic Workplace Behaviour

Toxic workplace behaviours damage careers and ruin lives. They exact a heavy toll on countless individuals every year. Unfortunately, our untested...

The MIRROR Method

How To Resolve Workplace Conflict? Learn more about workshops and courses using Marli Rusen's MIRROR Method - 6 steps to building respectful workplaces that are practical & defensible! Click here!