Dysfunctional Behaviour blog posts

“Watch your Words!” – Understanding the Difference between Disagreements and Dysfunction

In watching the news and reading the latest social media feeds, it has become clear that the latest war on humanity very much involves a “war of words” on each other. The Internet, through Facebook, Twitter and various media sites, is replete with...

"Glass Half Empty or Half Full"? It’s A Matter of Perspective

Everywhere we go, if we look closely enough, we learn about respect.   Even on the exercise mat. The other day, I was at our local gym at the same time as a seniors’ exercise class.  We were all on the mat together. Within the first 10 minutes, an...

The ABCs (and Ds and Es) of Effective Performance Management

Browse the aisles of any library or bookstore and you will encounter many leadership/management books containing complex theories and innovative ideas on transformative leadership; the essential characteristics of an effective leader; and so on....

They're Counting the Days before He Leaves on Vacation

Summer vacation is a time when most staff look forward to taking a break from work.  In workplaces infused with conflict, many staff members are equally excited when others take time off, particularly those who cause day-to-day stress and tension in...

Welcome To My New Site

Welcome to my re-vamped website!  We have done an "extreme" make-over and I am very pleased with the results. Thanks so much to Deck Fifty Design and Redbird Communications for their incredible creativity, insights and support. This website is an...

Contact

MFR Resolutions
Marli Rusen
#301-1321 Blanshard Street
Victoria, BC  V8W 0B6
1-877-590-8153
email

Testimonials

  • “I am a civil and criminal litigator who has practiced in British Columbia for many years. I spent the last two days viewing the archived version of the 2015 Employment Law Conference at which Marli gave a presentation on workplace...
    M.N.R.
  • “Marli Rusen provided comprehensive and practical training to supervisors and managers on Effectively Managing Workplace Conflict.  Feedback from staff who attended included the following comments: Marli was engaging, had a dynamic style and...
    Steve DiCastri
  • “Marli delivered a number of sessions on 'How to Manage Conflict out of the Workplace' to front-line supervisors, managers and the leadership team of BC Corrections. We received positive feedback in response to this training including the...
    Wardens
  • “Marli is a skilled, charismatic presenter with a natural talent of engaging and capturing her audiences’ interest. She has a relaxed instructional approach that uses a combination of direct and indirect elements. She uses appropriate humor to...
    Colleen McFadden
  • “My school district engaged Ms. Rusen to undertake third party investigations; as well, we used her services to help mediate some delicate staffing issues and to provide staff training. Ms. Rusen's investigative and analytical skills proved...
    Michael Munro

Blog

How To Avoid These Three Common Myths Regarding Workplace Harassment

No one said being a modern workplace leader would be easy. And from what I’m seeing on the frontlines with my clients, there are three, commonly held...

The MIRROR Method

How To Resolve Workplace Conflict? Learn more about workshops and courses using Marli Rusen's MIRROR Method - 6 steps to building respectful workplaces that are practical & defensible! Click here!