Blog

There is NO Such Thing as “Good” Workplace Gossip: Weighing in on the Current Discussion

The headline of a recent CBC article states “Did you hear? Gossiping with coworkers can be a good thing” (November 7, 2016, cbc.ca).  The article indicates that “Too much gossip can be highly toxic in a workplace, damaging relationships between...

The Week After the US Election: Revisiting the Foundation of Workplace Civility and Respect

The morning after the US election, I drove – admittedly on auto-pilot – to the first of several sessions I recently delivered on workplace respect and civility. I wondered to myself how I was going to “show up” as my usual “positive and practical”...

AND IT’S TAKE OFF FOR THE MIRROR METHOD! AMAZON’S LAUNCH DATE IS HERE.

I am excited to announce that my book, the MIRROR Method: how to build productive teams by ending workplace dysfunction, is now available on Amazon (and iBook, Kobo, Kindle and many others). As many of you know, this book is a culmination of the...

All Trumped up and Nowhere to go - How we Move Forward with Grace

Many of you know me as funny. As flirtatious. As outspoken and occasionally outrageous in my one-liners and "tell it like it is" attitude. And usually, as someone who doesn't take life too seriously. However, today I need to write about something I...

Respectful Communication – The Critical Roles of Context, Manner and Messaging

Often, when I review complaints of harassment/bullying, those accused of communicating disrespectfully will say “But I didn’t say a THING” or “I haven’t talked to that person in weeks!” or “All I said was this – and there’s nothing wrong with saying...

Is THAT What Really Happened? The Difference between Perception and Fact

A common misunderstanding in the world of workplace respect (held by leaders and team members alike) is that our perception of what happened is, in fact, what happened.  Our view of “the event” is the truth, the whole truth and nothing but the truth...

Our Team is Broken: Now What?

Teams do not “break down” overnight.  Often, the breakdown is the result of day-to-day disrespect and dysfunction that has gone unreported or unchecked for a number of months or years. Then - the “final straw” happens – a formal complaint is filed,...

Observations of Respectful Treatment in the Workplace

Interesting article in the Globe which resonates with my observations of respectful treatment in the workplace (or the lack of it - often in epidemic proportions). Find article here: Forget the gender pay gap. The class gap is much bigger Without...

Checking the Box or Changing a Culture? Pondering the Authenticity of “Respectful Workplace Initiatives”

As many of you know, I spend a lot of time working closely with organizations on improving their overall workplace environment and culture.  Whatever the specific issue being investigated or subject being taught - human rights, supervisory authority...

A Disheartening Week in Social Media: Reflections on Computer Courage

Much of my work on workplace respect focuses on the “how” of communication – how we speak to each other, how we speak about each other and how we treat each other as human beings, regardless of our position on the organizational chart, seniority...

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MFR Resolutions
Marli Rusen
#301-1321 Blanshard Street
Victoria, BC  V8W 0B6
1-877-590-8153
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Testimonials

  • “We have had the pleasure of working with Marli Rusen for many years and have been extremely pleased with the professionalism she brings to her work.  Marli has provided our staff with training on a variety of workplace topics and she is an...
    Lori Rilkoff
  • “In both the Prince George and Sooke School Districts, I have relied upon Marli’s expertise and intuitive understanding of legal and relational issues to settle difficult and sensitive disputes. Overall, Marli’s business /management acumen is...
    Dan Haley
  • “Wonderful presenter. Totally relevant to my work situation. Also fantastic tips to pass on to students getting ready for workplace. They loved the information I was able to pass along. The information was delivered in a clear, interesting,...
    Vancouver Community College
  • “All staff should receive this training!  Marli Rusen did an outstanding job in presenting this workshop.  Marli was clear, concise, gave good examples. To sit through a virtual 3.5 hour session is difficult and Marli kept me engaged and...
    Ministry of Social Development and Social Innovation
  • “Marli Rusen provided our management team with an engaging refresher on legislative updates related to employers, and respectful workplace practices for employees. Given our organizational priority to be an employer of choice, the workshop was...
    Chad Rintoul

Blog

Leader As Influencer? Without a Doubt

Recently, there is a lot of talk about “influencers” in our communities – those with sufficient power, presence or persuasion to affect the decisions...

The MIRROR Method

How To Resolve Workplace Conflict? Learn more about workshops and courses using Marli Rusen's MIRROR Method - 6 steps to building respectful workplaces that are practical & defensible! Click here!