Blog

Season’s Greetings!

Walking the Talk of Respect – My Experience with Victoria Hospice As many of you know, I have been involved in the legal and organizational aspects of health care for many years; first as counsel in medical malpractice litigation, and then as...

There is NO Such Thing as “Good” Workplace Gossip: Weighing in on the Current Discussion

The headline of a recent CBC article states “Did you hear? Gossiping with coworkers can be a good thing” (November 7, 2016, cbc.ca).  The article indicates that “Too much gossip can be highly toxic in a workplace, damaging relationships between...

The Week After the US Election: Revisiting the Foundation of Workplace Civility and Respect

The morning after the US election, I drove – admittedly on auto-pilot – to the first of several sessions I recently delivered on workplace respect and civility. I wondered to myself how I was going to “show up” as my usual “positive and practical”...

AND IT’S TAKE OFF FOR THE MIRROR METHOD! AMAZON’S LAUNCH DATE IS HERE.

I am excited to announce that my book, the MIRROR Method: how to build productive teams by ending workplace dysfunction, is now available on Amazon (and iBook, Kobo, Kindle and many others). As many of you know, this book is a culmination of the...

All Trumped up and Nowhere to go - How we Move Forward with Grace

Many of you know me as funny. As flirtatious. As outspoken and occasionally outrageous in my one-liners and "tell it like it is" attitude. And usually, as someone who doesn't take life too seriously. However, today I need to write about something I...

Respectful Communication – The Critical Roles of Context, Manner and Messaging

Often, when I review complaints of harassment/bullying, those accused of communicating disrespectfully will say “But I didn’t say a THING” or “I haven’t talked to that person in weeks!” or “All I said was this – and there’s nothing wrong with saying...

Is THAT What Really Happened? The Difference between Perception and Fact

A common misunderstanding in the world of workplace respect (held by leaders and team members alike) is that our perception of what happened is, in fact, what happened.  Our view of “the event” is the truth, the whole truth and nothing but the truth...

Our Team is Broken: Now What?

Teams do not “break down” overnight.  Often, the breakdown is the result of day-to-day disrespect and dysfunction that has gone unreported or unchecked for a number of months or years. Then - the “final straw” happens – a formal complaint is filed,...

Observations of Respectful Treatment in the Workplace

Interesting article in the Globe which resonates with my observations of respectful treatment in the workplace (or the lack of it - often in epidemic proportions). Find article here: Forget the gender pay gap. The class gap is much bigger Without...

Checking the Box or Changing a Culture? Pondering the Authenticity of “Respectful Workplace Initiatives”

As many of you know, I spend a lot of time working closely with organizations on improving their overall workplace environment and culture.  Whatever the specific issue being investigated or subject being taught - human rights, supervisory authority...

Pages

Subscribe to Blog

Contact

MFR Resolutions
Marli Rusen
#301-1321 Blanshard Street
Victoria, BC  V8W 0B6
1-877-590-8153
email

Testimonials

  • “Wonderful presenter. Totally relevant to my work situation. Also fantastic tips to pass on to students getting ready for workplace. They loved the information I was able to pass along. The information was delivered in a clear, interesting,...
    Vancouver Community College
  • “During my time as Vernon Fire Chief, I had the opportunity to work closely with Marli Rusen. The human resource & labour issues we worked on varied from individual performance management to cultural transformation in Union &...
    Jeff Carlisle
  • “Marli has worked with the CRD at many levels.  She has delivered Respectful Workplace training to all staff (front-line employees and management) for several years.  Marli also has designed and delivered customized training sessions for...
    Sarah Hood
  • “Marli delivered a number of sessions on 'How to Manage Conflict out of the Workplace' to front-line supervisors, managers and the leadership team of BC Corrections. We received positive feedback in response to this training including the...
    Wardens
  • “We want to extend our sincere thanks to you for participating as a speaker at the Vancouver Human Rights and Accommodation Conference held at the Hyatt Regency Vancouver Hotel. Your rating as a speaker for the panel “Conducting Harassment...
    Lancaster House

Blog

How To Avoid These Three Common Myths Regarding Workplace Harassment

No one said being a modern workplace leader would be easy. And from what I’m seeing on the frontlines with my clients, there are three, commonly held...

The MIRROR Method

How To Resolve Workplace Conflict? Learn more about workshops and courses using Marli Rusen's MIRROR Method - 6 steps to building respectful workplaces that are practical & defensible! Click here!