Blog

A Disheartening Week in Social Media: Reflections on Computer Courage

Much of my work on workplace respect focuses on the “how” of communication – how we speak to each other, how we speak about each other and how we treat each other as human beings, regardless of our position on the organizational chart, seniority...

A “Friendly Reminder” on Anti-Bullying Day: Let’s Sweat the Small Stuff

Today, many organizations are hosting events and hanging banners to recognize and “honour” Anti-Bullying Day. As someone who works passionately to build respectful workplaces, I applaud the efforts being made to bring awareness to the destructive...

A New Approach to New Year’s Resolutions: Appreciation over Change

In January of each year, we commonly think back over the past year to reflect on how it went, often with a view to determining what needs to change. In the workplace, this happens more than once per year. In fact, this is the common way in which...

“Watch your Words!” – Understanding the Difference between Disagreements and Dysfunction

In watching the news and reading the latest social media feeds, it has become clear that the latest war on humanity very much involves a “war of words” on each other. The Internet, through Facebook, Twitter and various media sites, is replete with...

It's Not Over ‘til It's Over: The Importance of "Closure" in Workplace Disputes

During my years as legal counsel in workplace-related litigation, I assumed that the dispute or grievance for which I had been retained "ended" when the award/decision was issued and implemented.  Through our formal process, the parties had been...

Is a Personal Epiphany Necessary for Change? Avoiding the Need for "Aha" Moments

"YOU CAN’T CHANGE SOMEONE WHO DOESN’T SEE AN ISSUE IN THEIR ACTIONS" As soon as I read this saying, I sighed.  I sighed because, when it comes to effective workplace change, this simply isn't accurate. Many workplace leaders (and employees) assume,...

Maintaining Workplace Respect during the 2015 Election: Some Tips to Consider

Yesterday, workers and leaders throughout Canada went to the polls to vote for Canada’s next leader and governing party. There has been a lot of “talk” and commentary leading up to this election – in person, on social media, and generally.  I...

Workplace Meetings - Not Necessarily a Necessary Evil

As part of my business, I conduct environmental scans of teams that are not functioning well - turnover is high, morale is low and chronic negativity abounds.  As part of this process, I interview every team member  - from administrative assistants...

Workplace Dysfunction and Mental Illness

Workplace Dysfunction and Mental Illness – Are Your Actions (or Inaction) Making it Better or Worse? The issue of mental illness – and mental health generally – comes up frequently in the work that I do.  During training, investigations and...

The Tonic for Workplace Toxicity?

Some Points to Ponder I recently read an article by Jonathan Long: 8 Toxic Types of People You Should Keep Out of Your Life.  Read article here: http://www.entrepreneur.com/article/246016 This article raises a good point. Toxic colleagues and...

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Marli Rusen
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Victoria, BC  V8W 0B6
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Testimonials

  • “Marli has worked with the CRD at many levels.  She has delivered Respectful Workplace training to all staff (front-line employees and management) for several years.  Marli also has designed and delivered customized training sessions for...
    Sarah Hood
  • “Marli delivered a number of sessions on 'How to Manage Conflict out of the Workplace' to front-line supervisors, managers and the leadership team of BC Corrections. We received positive feedback in response to this training including the...
    Wardens
  • “These workshops are always extremely well received. In all of these situations, the Management team has asked that she return for follow-up presentations. Marli has the rare ability to provide the solid legal foundation for her instructions...
    E. Anne Laurie
  • “All staff should receive this training!  Marli Rusen did an outstanding job in presenting this workshop.  Marli was clear, concise, gave good examples. To sit through a virtual 3.5 hour session is difficult and Marli kept me engaged and...
    Ministry of Social Development and Social Innovation
  • “My school district engaged Ms. Rusen to undertake third party investigations; as well, we used her services to help mediate some delicate staffing issues and to provide staff training. Ms. Rusen's investigative and analytical skills proved...
    Michael Munro

Blog

How To Avoid These Three Common Myths Regarding Workplace Harassment

No one said being a modern workplace leader would be easy. And from what I’m seeing on the frontlines with my clients, there are three, commonly held...

The MIRROR Method

How To Resolve Workplace Conflict? Learn more about workshops and courses using Marli Rusen's MIRROR Method - 6 steps to building respectful workplaces that are practical & defensible! Click here!