Blog

The Emmys and Workplace Respect: What’s the Link?

As I was watching clips from my favourite comedians at the Emmys (such as Amy and Adam, with whom I am on a first-name basis – at least in my mind), I reflected on the importance of humour, both in my personal life and in the work that I do. When...

It’s a Jungle out There: What’s Been Lost in the Debate about Amazon

On August 15, 2015, the New York Times published an extensive article on the work environment at Amazon.  The article, based on numerous interviews with a number of named sources, both current and former employees, described Amazon as a ‘bruising’...

"Glass Half Empty or Half Full"? It’s A Matter of Perspective

Everywhere we go, if we look closely enough, we learn about respect.   Even on the exercise mat. The other day, I was at our local gym at the same time as a seniors’ exercise class.  We were all on the mat together. Within the first 10 minutes, an...

Flip Chart Marli is now on Social Media

Many of you have taken my low tech (yet highly engaging) workshops on workplace respect, effective leadership and workplace accountability.  All of you know that I am addicted to flip charts, white boards and markers. Especially the markers. Despite...

The Lawsuit's Over - but the "Teachable Moments" are Alive and Well

Recently, I learned that the civil lawsuit against me is being withdrawn, with a full release, no findings of liability against me and no monies paid by me to achieve this positive outcome. While this is great news, it is not likely to be picked up...

When Will It Stop?

Workplace investigators are often asked to investigate complex cases in which one individual makes serious allegations against another, where no witnesses are present.  It is an independent investigator’s role (and legal responsibility) to...

Human Resources "in the Mirror": Reflections and Resolutions

The following post was published in HRMA's HRVoice.org on January 19, 2015: I recently developed a six step “Mirror Method” to effectively monitor, review and remedy dysfunctional workplace behaviour. I call it the “Mirror Method” because I...

Let’s call it "Anti- Mean" Day: a new perspective on Anti-Bullying

In honour of Anti-Bullying Day on February 26th, I am writing to advance what - on its face – should be a simple proposition. No one has the “right” to be mean. Let’s move beyond the technicalities surrounding the definitions of “bullying” and “...

Worksafe BC says "Prevent Workplace Bullying" but How?

The Legal Requirement to Prevent/Minimize Bullying On November 1, 2013, Worksafe BC published policies in which employers are mandated to "prevent or otherwise minimize, workplace bullying and harassment."  Supervisors and employees are expected to...

Management Matters is now MFR Resolutions - Focusing on Solutions for Everyone

We are excited to announce that effective December 1, 2013, Management Matters will be operating as MFR Resolutions Consulting.  As part of this change, we are broadening our focus to include support and resolutions for everyone and anyone involved...

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MFR Resolutions
Marli Rusen
#301-1321 Blanshard Street
Victoria, BC  V8W 0B6
1-877-590-8153
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Testimonials

  • “I am one of the staff who had the privilege of being able to speak with Marli as part of her “team review and rebuilding” for our organization. I am writing to say how much I appreciate Marli’s work and professional approach. Her feedback and...
    Anonymous
  • “During my time as Vernon Fire Chief, I had the opportunity to work closely with Marli Rusen. The human resource & labour issues we worked on varied from individual performance management to cultural transformation in Union &...
    Jeff Carlisle
  • “Wonderful presenter. Totally relevant to my work situation. Also fantastic tips to pass on to students getting ready for workplace. They loved the information I was able to pass along. The information was delivered in a clear, interesting,...
    Vancouver Community College
  • “We have had the pleasure of working with Marli Rusen for many years and have been extremely pleased with the professionalism she brings to her work.  Marli has provided our staff with training on a variety of workplace topics and she is an...
    Lori Rilkoff
  • “Testimonials from the 2016 Employment Law Conference, hosted by Continuing Legal Education of British Columbia, held on May 5-6, 2016. Marli’s topic: “Leveling the Playing Field or Destroying the Turf? The Significant Role of Legal Counsel in...
    Continuing Legal Education of British Columbia

Blog

How To Avoid These Three Common Myths Regarding Workplace Harassment

No one said being a modern workplace leader would be easy. And from what I’m seeing on the frontlines with my clients, there are three, commonly held...

The MIRROR Method

How To Resolve Workplace Conflict? Learn more about workshops and courses using Marli Rusen's MIRROR Method - 6 steps to building respectful workplaces that are practical & defensible! Click here!