Blog

Sharpen Your Pencils: WorkSafe BC has Finalized its Mandatory Policies on Bullying and Harassment

Recently, WorkSafe BC announced that, following months of consultation with stakeholders, its Board has approved three policies pertaining to workplace bullying:  one specific for employers, one specific for supervisors and one specific for workers...

The Steubenville Rape Trial and the Modern Workplace - What's the Link??

The recent outcome in the Steubenville rape trial has garnered significant media attention.  The events that took place were horrific and disturbing.  Two male students sexually assaulted a female student while others did nothing to intervene; even...

Should Everyone Own 365 Pink Shirts? Creating a Year-Round Anti-Bullying Culture

Happy “Anti-Bullying” Day.   What a mouthful.  And What a Negative Description, once again focusing only on the bullies, as opposed to everyone else who also contribute to the dysfunctional environments in which we often find ourselves. I say we...

Managing Cupid's Arrow - Treating Staff Equally Today and Everyday

There is no better time to discuss workplace boundaries than in February ... with Valentine's Day and all that it represents.  [Christmas parties with mistletow and alcoholic punch are a close second but I will leave that until next December]....

Is Every Day Family Day? – "Breaking News" on Employer Obligations to Parents

On January 31, 2013, the Federal Court upheld a decision of the Canadian Human Rights Tribunal that found that Canada Border Services discriminated against an employee – on the basis of family status – because it did not accommodate her child care...

Let Early Resolution Be Your New Year's Resolution

Happy 2013 everyone!   Given that this is the last week in January, I have a brief window of opportunity to discuss the New Year with you.  Once February comes, we are on to Valentine's Day ... and that's a subject for an entirely different blog (I'...

An Update on our Website Drive: our Donation to Victoria Hospice

In 2012, Management Matters launched its website. As part of the launch, we committed to making a donation to Victoria Hospice based on the combined number of "visits" to the site and subscriptions to our conflict management blog. Well I am ecstatic...

The Virus of Disrespect: Recent Reflections

Recently, I have been busy conducting workshops on the new Worksafe BC changes related to harassment and bullying.  While it has been a positive experience (check out the amazing feedback we received!), the many "conversations around conflict" I...

I Feel Like I Am Being Objective: Does that Count?

In recent decisions, arbitrators and courts have emphasized that employers are legally required to  conduct an "objective" investigation into workplace issues and conflict.  They have done so both through their words - and through the significant...

Donations to Victoria Hospice

As part of the “formal launch” of our new website, MFR Resolutions (formerly Management Matters) is pleased to announce that for the week of September 10th – September 17th, we will make a donation to Victoria Hospice on behalf of each individual...

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MFR Resolutions
Marli Rusen
#301-1321 Blanshard Street
Victoria, BC  V8W 0B6
1-877-590-8153
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Testimonials

  • “ The seminar 'How to Performance Manage Conflict Out of the Workplace' was the most powerful seminar that I have  attended. Marli facilitates the information with powerful real life examples, vast experience in the field along with being...
    Greg Scott
  • “Ms. Rusen conducted third party investigations for the School District and was also retained to resolve numerous and complex workplace conflict issues. Ms. Rusen quickly gained the respect of both union and managerial personnel which enabled...
    Robert Flood
  • “Marli has worked with the CRD at many levels.  She has delivered Respectful Workplace training to all staff (front-line employees and management) for several years.  Marli also has designed and delivered customized training sessions for...
    Sarah Hood
  • “Testimonials/Comments from Marli Rusen’s May 6, 2016 Employee-Focused Workshop. “Hire her again.” – Ela “Fortunately, I work with a team of people who get along very well and have had no issues with other staff. However, I thought her...
    School District 35
  • “Marli has a highly engaging facilitator approach with an adult learning focus style that keeps learners or participants connected to her. Marli has further demonstrated her passion for success throughout her engaging style and continues to...
    Francis N. Garwe

Blog

How To Avoid These Three Common Myths Regarding Workplace Harassment

No one said being a modern workplace leader would be easy. And from what I’m seeing on the frontlines with my clients, there are three, commonly held...

The MIRROR Method

How To Resolve Workplace Conflict? Learn more about workshops and courses using Marli Rusen's MIRROR Method - 6 steps to building respectful workplaces that are practical & defensible! Click here!