Blog

The Steubenville Rape Trial and the Modern Workplace - What's the Link??

The recent outcome in the Steubenville rape trial has garnered significant media attention.  The events that took place were horrific and disturbing.  Two male students sexually assaulted a female student while others did nothing to intervene; even...

Should Everyone Own 365 Pink Shirts? Creating a Year-Round Anti-Bullying Culture

Happy “Anti-Bullying” Day.   What a mouthful.  And What a Negative Description, once again focusing only on the bullies, as opposed to everyone else who also contribute to the dysfunctional environments in which we often find ourselves. I say we...

Managing Cupid's Arrow - Treating Staff Equally Today and Everyday

There is no better time to discuss workplace boundaries than in February ... with Valentine's Day and all that it represents.  [Christmas parties with mistletow and alcoholic punch are a close second but I will leave that until next December]....

Is Every Day Family Day? – "Breaking News" on Employer Obligations to Parents

On January 31, 2013, the Federal Court upheld a decision of the Canadian Human Rights Tribunal that found that Canada Border Services discriminated against an employee – on the basis of family status – because it did not accommodate her child care...

Let Early Resolution Be Your New Year's Resolution

Happy 2013 everyone!   Given that this is the last week in January, I have a brief window of opportunity to discuss the New Year with you.  Once February comes, we are on to Valentine's Day ... and that's a subject for an entirely different blog (I'...

An Update on our Website Drive: our Donation to Victoria Hospice

In 2012, Management Matters launched its website. As part of the launch, we committed to making a donation to Victoria Hospice based on the combined number of "visits" to the site and subscriptions to our conflict management blog. Well I am ecstatic...

The Virus of Disrespect: Recent Reflections

Recently, I have been busy conducting workshops on the new Worksafe BC changes related to harassment and bullying.  While it has been a positive experience (check out the amazing feedback we received!), the many "conversations around conflict" I...

I Feel Like I Am Being Objective: Does that Count?

In recent decisions, arbitrators and courts have emphasized that employers are legally required to  conduct an "objective" investigation into workplace issues and conflict.  They have done so both through their words - and through the significant...

Donations to Victoria Hospice

As part of the “formal launch” of our new website, MFR Resolutions (formerly Management Matters) is pleased to announce that for the week of September 10th – September 17th, we will make a donation to Victoria Hospice on behalf of each individual...

“He’s a Bully - Fire Him!” – The Importance of Objectivity in Assessing Workplace Conflict

A common pitfall in managing workplace conflict is reacting to employee’s claims rather than responding to the overall situation.  In an attempt to address matters quickly, supervisors/managers “act” on the basis of one employee’s perception of...

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MFR Resolutions
Marli Rusen
#301-1321 Blanshard Street
Victoria, BC  V8W 0B6
1-877-590-8153
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Testimonials

  • “Marli is a skilled, charismatic presenter with a natural talent of engaging and capturing her audiences’ interest. She has a relaxed instructional approach that uses a combination of direct and indirect elements. She uses appropriate humor to...
    Colleen McFadden
  • “My school district engaged Ms. Rusen to undertake third party investigations; as well, we used her services to help mediate some delicate staffing issues and to provide staff training. Ms. Rusen's investigative and analytical skills proved...
    Michael Munro
  • “Over the years, Marli has provided our Facilities group with helpful support and guidance on a number of workplace issues. Marli has delivered practical Respectful Workplace and Performance Management training to our supervisors and managers...
    Pete Sabo
  • “All staff should receive this training!  Marli Rusen did an outstanding job in presenting this workshop.  Marli was clear, concise, gave good examples. To sit through a virtual 3.5 hour session is difficult and Marli kept me engaged and...
    Ministry of Social Development and Social Innovation
  • “I am one of the staff who had the privilege of being able to speak with Marli as part of her “team review and rebuilding” for our organization. I am writing to say how much I appreciate Marli’s work and professional approach. Her feedback and...
    Anonymous

Blog

Leader As Influencer? Without a Doubt

Recently, there is a lot of talk about “influencers” in our communities – those with sufficient power, presence or persuasion to affect the decisions...

The MIRROR Method

How To Resolve Workplace Conflict? Learn more about workshops and courses using Marli Rusen's MIRROR Method - 6 steps to building respectful workplaces that are practical & defensible! Click here!