Testimonials

We have had the pleasure of working with Marli Rusen for many years and have been extremely pleased with the professionalism she brings to her work.  Marli has provided our staff with training on a variety of workplace topics and she is an engaging, informative speaker.  Her advice and support are always focused on proactive approaches so that we can deal with situations in a more positive manner.  With her extensive knowledge and background,  she easily handles the most complex issues found in today's workplace.  Marli has been invaluable to our organization and we highly recommend her!

Lori Rilkoff
Human Resources Manager, City of Kamloops

Ms. Rusen conducted third party investigations for the School District and was also retained to resolve numerous and complex workplace conflict issues. Ms. Rusen quickly gained the respect of both union and managerial personnel which enabled her to conclude her tasks expeditiously. Her investigative and conflict resolution skills are top notch.

Robert Flood
Director of Human Resources, Nanaimo School District (retired)

My school district engaged Ms. Rusen to undertake third party investigations; as well, we used her services to help mediate some delicate staffing issues and to provide staff training. Ms. Rusen's investigative and analytical skills proved very effective in the school environment.

Michael Munro
Former Superintendent, Nanaimo School District

We want to extend our sincere thanks to you for participating as a speaker at the Vancouver Human Rights and Accommodation Conference held at the Hyatt Regency Vancouver Hotel.

Your rating as a speaker for the panel “Conducting Harassment Investigations: Uncovering misconduct, covering your legal obligations” was very strong, with a majority of respondents rating your performance as ‘excellent.’ Here is what a few of the participants had to say:

 “Supplied information that I previously was unaware of”

 “Tones of knowledge on this panel. Made it humorous but factual.”

 “My favorite panel this conference”

 “Marli was exceptional. Would be happy to see more of her on panels.”

Lancaster House

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Contact

MFR Resolutions
Marli Rusen
#301-1321 Blanshard Street
Victoria, BC  V8W 0B6
1-877-590-8153
email

Testimonials

  • “All staff should receive this training!  Marli Rusen did an outstanding job in presenting this workshop.  Marli was clear, concise, gave good examples. To sit through a virtual 3.5 hour session is difficult and Marli kept me engaged and...
    Ministry of Social Development and Social Innovation
  • “Marli has worked with the CRD at many levels.  She has delivered Respectful Workplace training to all staff (front-line employees and management) for several years.  Marli also has designed and delivered customized training sessions for...
    Sarah Hood
  • “These workshops are always extremely well received. In all of these situations, the Management team has asked that she return for follow-up presentations. Marli has the rare ability to provide the solid legal foundation for her instructions...
    E. Anne Laurie
  • “During my time as Vernon Fire Chief, I had the opportunity to work closely with Marli Rusen. The human resource & labour issues we worked on varied from individual performance management to cultural transformation in Union &...
    Jeff Carlisle
  • “My school district engaged Ms. Rusen to undertake third party investigations; as well, we used her services to help mediate some delicate staffing issues and to provide staff training. Ms. Rusen's investigative and analytical skills proved...
    Michael Munro

Blog

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Recently, there is a lot of talk about “influencers” in our communities – those with sufficient power, presence or persuasion to affect the decisions...

The MIRROR Method

How To Resolve Workplace Conflict? Learn more about workshops and courses using Marli Rusen's MIRROR Method - 6 steps to building respectful workplaces that are practical & defensible! Click here!