May 2016 Videos

Naming the behaviour Moody and Unpredictable

Marli’s training and workshop is “famous” for its five “pesky” personalities used to reflect common dysfunctional and disruptive behaviours.

This video briefly describes one of the five – Moody Martha – and describes how those who behave unpredictably and with erratic moods cause their teams to “walk on eggshells”.

The Offensive Scale and today’s “Reasonable Person Standard”.

Marli commonly hears “That’s how we do things around here ‘cause that’s how they’ve always been done”. Unfortunately, this way of thinking has gotten many individuals – and organizations – into hot water when it comes to respectful workplace behaviour.
Leaders and staff are expected to be aware of – and comply with - expectations that align with current standards for acceptable behaviour and communication, regardless of entrenched, historical or habitual practices.  In this video, Marli explains why – and how – this should be done.

An Introduction to Marli Rusen.

Marli loves dysfunction – and has a passion for ending it!

Watch Marli as she introduces herself and why she is fascinated by dysfunction – and explains the MIRROR Method approach to solving that dysfunction in the workplace.

Contact

MFR Resolutions
Marli Rusen
#301-1321 Blanshard Street
Victoria, BC  V8W 0B6
1-877-590-8153
email

Testimonials

  • “Marli is a skilled, charismatic presenter with a natural talent of engaging and capturing her audiences’ interest. She has a relaxed instructional approach that uses a combination of direct and indirect elements. She uses appropriate humor to...
    Colleen McFadden
  • “I am a civil and criminal litigator who has practiced in British Columbia for many years. I spent the last two days viewing the archived version of the 2015 Employment Law Conference at which Marli gave a presentation on workplace...
    M.N.R.
  • “Marli has worked with the CRD at many levels.  She has delivered Respectful Workplace training to all staff (front-line employees and management) for several years.  Marli also has designed and delivered customized training sessions for...
    Sarah Hood
  • “Fast paced, relevant information. The use of actual examples to illustrate scenarios and circumstances was very effective. I enjoyed the 'realistic positivity' of the information presented - meaning, it was empowering to know you can do a lot...
    Ministry of Social Development and Social Innovation
  • “Marli delivered a number of sessions on 'How to Manage Conflict out of the Workplace' to front-line supervisors, managers and the leadership team of BC Corrections. We received positive feedback in response to this training including the...
    Wardens

Blog

Leader As Influencer? Without a Doubt

Recently, there is a lot of talk about “influencers” in our communities – those with sufficient power, presence or persuasion to affect the decisions...

The MIRROR Method

How To Resolve Workplace Conflict? Learn more about workshops and courses using Marli Rusen's MIRROR Method - 6 steps to building respectful workplaces that are practical & defensible! Click here!