Trouble-Shooter and Third Party Arbitration Services

While Marli appreciates the benefits of early resolution of workplace conflict, she fully understands that, in certain circumstances, the nature of the workplace issue or the extent of workplace conflict is such that it cannot be resolved through informal mechanisms. Due to the need for clear direction on a particular issue, competing interests, protracted history or difficult personalities, management and union representatives may not be able to achieve an informal or negotiated compromise to a challenging workplace issue.

In these circumstances, Marli is available to act as an informal trouble-shooter or as a formal arbitrator (for expedited or full arbitrations).

Marli brings to third party arbitration a history of academic excellence and extensive practical legal experience.  Marli was awarded the Gold Medals in Law and Psychology for obtaining the highest  aggregate grade point average in each area of study.  In addition, Marli was recognized for her specific academic excellence in the Law of Evidence and Employment Law.

Following Law School, Marli Rusen clerked with the BC Supreme Court in Victoria, BC.  Through this experience, Marli observed and was coached on the importance of transparent, fair and defensible legal proceedings, sound legal analysis and lucid decision making. 

Marli then spent over 18 years acting as a legal advocate for various parties (plaintiffs, defendants, employees and employers) who chose - or were compelled - to resolve their disputes through formal litigation and arbitration.

Marli commits to applying her education and experience in a way that ensures that parties receive a fair and objective hearing, witnesses are treated respectfully and union and management receive a legally sound and practical decision in a timely manner.

As a trouble-shooter, Marli will hear evidence from the parties, in an informal hearing, and issue non-binding or binding recommendations on how to resolve the issue.

As an arbitrator, Marli will hear evidence and argument in a formal hearing and will then issue a binding award based upon the factual evidence and legal principles at play.

 

Contact

MFR Resolutions
Marli Rusen
#301-1321 Blanshard Street
Victoria, BC  V8W 0B6
1-877-590-8153
email

Testimonials

  • “I am a civil and criminal litigator who has practiced in British Columbia for many years. I spent the last two days viewing the archived version of the 2015 Employment Law Conference at which Marli gave a presentation on workplace...
    M.N.R.
  • “Wonderful presenter. Totally relevant to my work situation. Also fantastic tips to pass on to students getting ready for workplace. They loved the information I was able to pass along. The information was delivered in a clear, interesting,...
    Vancouver Community College
  • “I am one of the staff who had the privilege of being able to speak with Marli as part of her “team review and rebuilding” for our organization. I am writing to say how much I appreciate Marli’s work and professional approach. Her feedback and...
    Anonymous
  • “Marli Rusen provided our management team with an engaging refresher on legislative updates related to employers, and respectful workplace practices for employees. Given our organizational priority to be an employer of choice, the workshop was...
    Chad Rintoul
  • “Marli is a skilled, charismatic presenter with a natural talent of engaging and capturing her audiences’ interest. She has a relaxed instructional approach that uses a combination of direct and indirect elements. She uses appropriate humor to...
    Colleen McFadden

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The MIRROR Method

How To Resolve Workplace Conflict? Learn more about workshops and courses using Marli Rusen's MIRROR Method - 6 steps to building respectful workplaces that are practical & defensible! Click here!