Trouble-Shooter and Third Party Arbitration Services

While Marli appreciates the benefits of early resolution of workplace conflict, she fully understands that, in certain circumstances, the nature of the workplace issue or the extent of workplace conflict is such that it cannot be resolved through informal mechanisms. Due to the need for clear direction on a particular issue, competing interests, protracted history or difficult personalities, management and union representatives may not be able to achieve an informal or negotiated compromise to a challenging workplace issue.

In these circumstances, Marli is available to act as an informal trouble-shooter or as a formal arbitrator (for expedited or full arbitrations).

Marli brings to third party arbitration a history of academic excellence and extensive practical legal experience.  Marli was awarded the Gold Medals in Law and Psychology for obtaining the highest  aggregate grade point average in each area of study.  In addition, Marli was recognized for her specific academic excellence in the Law of Evidence and Employment Law.

Following Law School, Marli Rusen clerked with the BC Supreme Court in Victoria, BC.  Through this experience, Marli observed and was coached on the importance of transparent, fair and defensible legal proceedings, sound legal analysis and lucid decision making. 

Marli then spent over 18 years acting as a legal advocate for various parties (plaintiffs, defendants, employees and employers) who chose - or were compelled - to resolve their disputes through formal litigation and arbitration.

Marli commits to applying her education and experience in a way that ensures that parties receive a fair and objective hearing, witnesses are treated respectfully and union and management receive a legally sound and practical decision in a timely manner.

As a trouble-shooter, Marli will hear evidence from the parties, in an informal hearing, and issue non-binding or binding recommendations on how to resolve the issue.

As an arbitrator, Marli will hear evidence and argument in a formal hearing and will then issue a binding award based upon the factual evidence and legal principles at play.

 

Contact

MFR Resolutions
Marli Rusen
#301-1321 Blanshard Street
Victoria, BC  V8W 0B6
1-877-590-8153
email

Testimonials

  • “Wonderful presenter. Totally relevant to my work situation. Also fantastic tips to pass on to students getting ready for workplace. They loved the information I was able to pass along. The information was delivered in a clear, interesting,...
    Vancouver Community College
  • “We want to extend our sincere thanks to you for participating as a speaker at the Vancouver Human Rights and Accommodation Conference held at the Hyatt Regency Vancouver Hotel. Your rating as a speaker for the panel “Conducting Harassment...
    Lancaster House
  • “Ms. Rusen conducted third party investigations for the School District and was also retained to resolve numerous and complex workplace conflict issues. Ms. Rusen quickly gained the respect of both union and managerial personnel which enabled...
    Robert Flood
  • “Testimonials from the 2016 Employment Law Conference, hosted by Continuing Legal Education of British Columbia, held on May 5-6, 2016. Marli’s topic: “Leveling the Playing Field or Destroying the Turf? The Significant Role of Legal Counsel in...
    Continuing Legal Education of British Columbia
  • “I was fortunate enough to take Marli's course, "Resolving Conflict: Understanding Our Role in Creating and Maintaining an Inclusive and Respectful Environment". Her knowledge, enthusiasm and passion were obvious from the first few words she...
    Julie Filgate

Blog

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The MIRROR Method

How To Resolve Workplace Conflict? Learn more about workshops and courses using Marli Rusen's MIRROR Method - 6 steps to building respectful workplaces that are practical & defensible! Click here!