Managing Change Management - It's All About the "HOW"

Change is an ongoing reality - a “fact of life” within any organization – and can result in intense disruption, stress and anxiety for leaders and staff, particularly if it is not researched, planned, implemented or managed effectively. 

In this half-day workshop, Marli uses her vast experience as a respectful workplace consultant, investigator and labour arbitrator to outline her insights and observations of what works – and what doesn’t – when it comes to creating, implementing and communicating about workplace “change” -  regarding operations, personnel or otherwise. 

While institutional change is often inevitable and in many cases “imposed”, its overall and long-term success largely depends on how it is characterized, implemented and received within the organization. 

Marli offers participants practical tips on how to “manage change management” in a way that respects everyone affected by the change: those who have initiated it, those responsible for implementing it, and those who are expected to “live with it”.

As part of this session participants will work in groups on an applied “case scenario” in order to put the change management principles into practice.

This course can be customized to meet the needs of your specific workplace. To learn more, please fill out our contact form or call us at 1. 877. 590. 8153.


MFR Resolutions
Marli Rusen
#301-1321 Blanshard Street
Victoria, BC  V8W 0B6


  • “I am one of the staff who had the privilege of being able to speak with Marli as part of her “team review and rebuilding” for our organization. I am writing to say how much I appreciate Marli’s work and professional approach. Her feedback and...
  • “ The seminar 'How to Performance Manage Conflict Out of the Workplace' was the most powerful seminar that I have  attended. Marli facilitates the information with powerful real life examples, vast experience in the field along with being...
    Greg Scott
  • “Testimonials from the 2016 Employment Law Conference, hosted by Continuing Legal Education of British Columbia, held on May 5-6, 2016. Marli’s topic: “Leveling the Playing Field or Destroying the Turf? The Significant Role of Legal Counsel in...
    Continuing Legal Education of British Columbia
  • “Marli has worked with the CRD at many levels.  She has delivered Respectful Workplace training to all staff (front-line employees and management) for several years.  Marli also has designed and delivered customized training sessions for...
    Sarah Hood
  • “I was fortunate enough to take Marli's course, "Resolving Conflict: Understanding Our Role in Creating and Maintaining an Inclusive and Respectful Environment". Her knowledge, enthusiasm and passion were obvious from the first few words she...
    Julie Filgate


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The MIRROR Method

How To Resolve Workplace Conflict? Learn more about workshops and courses using Marli Rusen's MIRROR Method - 6 steps to building respectful workplaces that are practical & defensible! Click here!